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Blackbaud Privacy Policy

At Blackbaud, we are committed to protecting your privacy. You can travel through most of our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this statement of privacy explains data collection and use in those situations. Please read this complete privacy statement.

Collecting your Personal Information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are asked to register before entering a contest, subscribing to e-mail newsletters, or when requesting information about Blackbaud products and services.

Use of your Personal Information
We use your personal information to alert you to product upgrades, special offers, updated information and other new services from Blackbaud. We occasionally contract with other companies to provide limited services on our behalf, including sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose. Blackbaud will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Blackbaud; (b) protect and defend the rights or property of Blackbaud, and, (c) act in urgent circumstances to protect the personal safety of Blackbaud customers, visitors to Blackbaud’s Web site, or the public.

Control of your Personal Information
When you register for an event, or otherwise give us personal information, Blackbaud will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

Security of your Personal Information
Blackbaud strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access.

Use of Cookies
To ensure we are publishing content customers need and want, Blackbaud collects aggregated site-visitation statistics using cookies. When someone visits the site, a cookie is placed on the customer’s machine (if the customer accepts cookies) or is read if the customer has visited the site previously.

Blackbaud OnDemand Service Level Agreement 
Download the Blackbaud Hosting Service Level Agreement.

Changes to this Statement
Blackbaud will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the bottom of the privacy statement.

Last updated February 26, 2008


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